1.Let’s learn how to … 2.Let’s practice some useful expressions… 3.Let’s put everything together… Ask to speak with someone
A: Hello, this is Peter calling. Is Susan in?
B: I’m afraid she’s out to lunch now.
A: Can I talk to Mary, please?
B: Just a minute. Can I ask who is calling?
A: May I speak with Dr. Smith, please?
B: This is he.
Listen 1.Let’s learn how to … 2.Let’s practice some useful expressions… 3.Let’s put everything together… Excuse me, who is this?
Can I ask who is calling, please?
Is Peter in?
Can I leave a message?
The line is busy.
Can you hold, please?
Would you mind spelling that for me?
Listen 1.Let’s learn how to … 2.Let’s practice some useful expressions… 3.Let’s put everything together… Conversation
A: Good morning, Saint Mark’s hospital. How can I help you?
B: May I speak with Dr. Smith, please?
A: Please hold, I’ll put you through to his office.
A: Hello, this is Robert Peterson calling. Is Bob there, please?
B: He’s not in at the moment. Would you like to leave a message?
A: Please, tell him to call me back at 348-7567 before 5pm.
Listen A: Hello, ABC Company. Is Mr. Garcia in?
B: Speaking.
A: Mr. Garcia we have a special offer for you.
B: Can you speak a little slower please? I didn’t get it.
A: Sure. I was telling you about …
Listen
