15.A. Making a hotel reservation: Listening

LISTENING

Listen to the expressions and conversations. Then, select the option that best describes the objective of each section. Click on "Check" to confirm your answers.

   1.Let’s learn how to …      2.Let’s practice some useful expressions…      3.Let’s put everything together…   


Ask for a room at a hotel

A: The Regents’ hotel. How may I help you?
B: I’d like to book a single room for the first week of August please.



A: Good morning. May I help you?
B: I need a double room for the weekend. Do you have any vacancies?

A: The King’s Inn. How may I help you?
B: I need to book a double non-smoking room for the following weekend.






Reserving a hotel room
• I'd like to make a reservation for the first week of July.
• Is it necessary to book ahead?
• How much is it for an extra bed?
• Is breakfast included?
• Do you have any vacant double rooms?
• What’s the rate for a double room?




Some common questions at the reception desk
- Do you have a reservation?
- May I ask you to fill out this form, please?
- Would you like a smoking or non-smoking room?
- Could I see your passport?






Conversation
A: Good morning sir. How may I help you?
B: I’d like to check out please.
A: Very well sir. How would you like to pay?
B: By credit card. Could I have a receipt, please?
A: Certainly. I will only take a couple of minutes. Shall I call you a taxi?
B: That would be very helpful.
A: This is your receipt sir and the taxi is coming soon. We hope you have enjoyed your stay.